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Archive for Personal Diary

A Martin Lewis Party?

We really should have had one on Friday night! Fancying a change of scenery and spending some time in the next major town along the motorway, we booked a night at The De Vere Venue at Wokefield Park, Reading. Not somewhere I’d normally even think about, but Martin Lewis was recommending it in his latest newsletter as they were doing a range of cheap nights – before I knew what I was doing I’d got us a night away for £19! After struggling to find it (I listened to that damned sat-nav again rather than following the directions I’d noted down from their website!), we drove through the gates onto a long drive through a golf course! Driving up to… Continue reading »

by Keiron on January 19th, 2009 | Personal Diary | No Comments » |

It’s not only Auntie Spam!

My last post was over a month ago, when I announced that Auntie Spam had gone away. Then I went away too… Not really, we’ve barely been anywhere! I’ve just been too busy to post anything, what free time I have has been spent on the business (I don’t really have a concept of “free” time anymore the business seems to consume it). What have I done since that last post? Well Kate came to visit. We went to visit Kate and took some photo’s of her tree! That thing called Xmas happened, and we finally got to spend Christmas day in the house we wanted to be in last year! I now have a Shed Kit (I’m going to… Continue reading »

by Keiron on January 13th, 2009 | Personal Diary | 5 Comments » |

Customer Service

Why is it these days that when you get genuinely good customer service it makes you feel good? Pyramid dvd Is it that we’re all so used to walking out of a shop or putting the phone down and saying “I’m not using them again, that was awful”? So that when we experience good customer service we’re genuinely pleased and feel the need to tell others? Why can’t some companies (particularly the ones who employ bad-tempered, gum-chewing, miserable sods to brighten their “client experience”) realise this? I’m starting to rant, so I’ll take you back to the good customer service experiences we’ve had recently! My wife rang me yesterday, the front headlight in her car has gone (it was fine… Continue reading »

by Keiron on November 29th, 2008 | Personal Diary | 3 Comments » |

WorldsWideDomainName.com – Alex Shafts

29/10 Note: This page has been updated. 29/10 Note2: This page has been updated again! Will Alex Shafts please stand up? No, I thought not! There’s a whole tonne of spam doing the rounds today but it really is an all round mess (worse than your usual spam)….. Let me explain. Thousands of people are receiving emails about their domains and the fact that worldswidedomainname.com is partnering with LunarPages, like the email below: Subject: Notice Regarding Your DOMAIN NAME From: “Domain Name Support” Date: Tue, October 28, 2008 5:16 am To: info@worldswidedomainname.com ***************************************** Important Notice Regarding Your Domain Name(s) ***************************************** Dear Webmaster, According to our records you are the ADMINISTRATIVE CONTACT. We would like to inform you we have partnered… Continue reading »

by Keiron on October 28th, 2008 | Personal Diary | 54 Comments » |

Dining with Michael and Tom!

That’s Mr Marks & Mr Spencer to you and I! So, I’ve seen the adverts, heard the hype, seen the Tweets and Facebook statuses – I wasn’t that bothered. But Emma decided we were boycotting the Chinese Takeaway last night and she was going to Dine for £10 with M&S – in she trundled after work with some packets in a bag….. The Menu – Cook! Pork Medallions – Roast Potatoes – Hot Chocolate Fudge Pudding Perfect Parents rip – Gaston de Veau Chardonnay We headed off to the pub for an early evening drink before coming back to eat…. “I’m starving” she declared as we walked through the door…. I opened the Pork Medallions, not much to it –… Continue reading »

by Keiron on October 26th, 2008 | Personal Diary | 4 Comments » |

Finally! An email reply!

Two days on from my original post about Transcription Services and the like the company who I asked to email me have emailed, complaining they couldn’t get hold of me! I’d specifically asked for email as well! GRRRR Clearly their ability to listen far outweighs their reading skills! They charge out at £2.10 (immediate service), or £1.65 (24 hour service) per dictated minute exc. VAT. Interesting, I think I probably need to work out how much I’d say in the average amount of stuff I want done, I’m also contacting a few other people, including the original Australian company I was interested in again (who also haven’t responded!).

by Keiron on April 13th, 2007 | Personal Diary | No Comments » |

Sales People – have Phone Will Call?!?!

What is it about sales people and their urgency to call?! I filled in a contact us form today, and they’ve plagued me all day. I recently bought a digital dictaphone, to try to speed up my life, given I can speak faster than I can type I plan to put it through either a transcription service or Dragon Naturally Speaking.I’ve had a play with Dragon and it was reasonably successfull, but I wanted to test the water with a proper transcription company. So I filled in a contact form on the website, I should have known better really, I normally have a policy – if the price isn’t there, they are hiding it and are probably extortionate! I quite… Continue reading »

by Keiron on April 11th, 2007 | Personal Diary | 1 Comment » |