Matt posted this over at Technoboria and I had to repost here it’s brilliant!
He makes a very good point:
Us computer types donâ€™t know how to use every computer program in the world. What we are good at is working out how they are used based on a few simple rules.
I should have a poster put up in my cube sometimes with this on!!
I made this post from posterous, a new service I’m testing – let me know what you think!
Thanks for the plug!
Good isn’t it. One of my team has a similar flowchart about what to do when something goes wrong. I’ll have to get it scanned and put it up.
.-= Matt´s last blog ..Tech Support Cheat Sheet =-.
OK, I followed your advice, printed the flowchart and positioned it across my monitor – I think you won’t believe – all my problems are gone now 😉
.-= Christine´s last blog ..Ratenkredit Rechner =-.