Tech Support Cheat Sheet
via technoboria.com
Matt posted this over at Technoboria and I had to repost here it’s brilliant!
He makes a very good point:
Us computer types don’t know how to use every computer program in the world. What we are good at is working out how they are used based on a few simple rules.
I should have a poster put up in my cube sometimes with this on!!
I made this post from posterous, a new service I’m testing – let me know what you think!
Posted via web from keiron’s posterous<
This entry was posted on Wednesday, August 26th, 2009 at 9:51 am and is filed under Quick Posts. You can follow any responses to this entry through the RSS 2.0 feed.Comments (3)
Thanks for the plug!
Good isn’t it. One of my team has a similar flowchart about what to do when something goes wrong. I’ll have to get it scanned and put it up.
.-= Matt´s last blog ..Tech Support Cheat Sheet =-.
[…] you got a kick out of yesterday's flowchart, I know Keiron did, here's another one. This one has been kicking around our office for years, there is a […]
OK, I followed your advice, printed the flowchart and positioned it across my monitor – I think you won’t believe – all my problems are gone now 😉
.-= Christine´s last blog ..Ratenkredit Rechner =-.