We use cookies to keep our site relevant and easy to use, your continued use of this site is consent that we may set several cookies (see our Privacy & Cookie Policy), click to always allow cookies from our site (and not see this notifcation on your next visit) or read more.Allow Cookies

EU legislation requires that all websites clearly specify if cookies are being used and their purpose, You can read more about how we use cookies (and which cookies we use) in our Privacy and Cookie Policy.

You will see this notification the first time you visit our website unless you accept cookies (in which case we'll set a cookie to remember thay you're happy for us to to set cookies!).

Pinnacle Studio 11 – An Update

This is an update to my earlier discussion about Pinnacle Studio 10.5 continually crashing! 

Below is the mail I sent to Pinnacle about their Studio product on Wednesday

Hi,

I recently downloaded the Trial version of Studio 10.5 from the Pinnacle website on the recommendation of a friend. I love it, the interface is slick and easy and it seems really easy to use – yet it crashes, and crashes, and crashes (time and time again).

I read that version 11 has increased stability and is probably a good thing, but no trial is available…….

So… Foolishly (or so it would seem) I go out and buy the Studio 11 Ultimate edition – yes, all £69.98 of it! I put two clips together – put a fade between them and what’s the first thing I see, that infamous blue screen of death again. I reboot, apply the patch to 11.1, I edit two different clips – fade them together, hit the preview button and blue screen of death again. I’ve currently rebooted my laptop 8 times tonight (unintentionally) and haven’t dared load studio whilst I right this email……….

HELP!!!!!!!!!!!

I also posted it to their support forum where several users have tried to assist, but the FAQ Pinnacle referred me to during their live help discussion seems to have helped!

I was bordering on going out and buying a brand new desktop (something I will probably do in the not too distant future anyway!), but a few simple steps seems to have solved the problem (touch wood!).

1. I upgraded my video drivers.
2. I “Windows Updated”
3. I disabled Hardware Acceleration and Background Rendering

All in all that seems to have done the job, I spent a happy hour editing yesterday evening without a single problem, even getting on to using the green screen capabilities of Pinnacle 11 (Hey I have to – they sent me a green sheet to play with 😉 )

This entry was posted on Thursday, October 4th, 2007 at 12:07 pm and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed.


Comments (1)

 

  1. […] I bought Pinnacle at the time, and after a few issues we had great fun editing the video down, but the most amusing […]

Leave a Reply