Restoring WhatsApp Chat History – Android

New phone arrived, WhatsApp reinstalled, wait… Where are my messages?

Having installed the WhatsApp app, I half expected all my old messages to just come down from “the cloud”, no such luck!

It took me half an hour of googling to work out how to restore the WhatsApp Chat backups! So here it is for anyone else who’s interested…

WhatsApp takes regular backups of your messages and chat history and copies them to your SD card (in /sdcard/WhatsApp/) you need to copy this  directory from your old phone your new one.

However, it’s not quite as simple as that – it won’t work once WhatsApp is installed!

So here’s how we did it:

  1. Uninstall WhatsApp on the new phone (if you’ve installed it).
  2. Copy the directory and it’s contents (/sdcard/WhatsApp) to your new phone in the same location.
  3. Reinstall WhatsApp
  4. Walk through the setup procedure, in the last step it will ask you if you want to restore a backup :)
Job done! But it took some finding this morning!

 

This entry was posted on Thursday, November 3rd, 2011 at 9:55 am and is filed under Mobile Phones. You can follow any responses to this entry through the RSS 2.0 feed.


Comments (16)

 

  1. Josie says:

    Will this work from iPhone 4 to Android? I am about to make the switch and really don’t want to lose all my WhatsApp Messages :o (

  2. Keiron says:

    Hi Josie,

    Actually – I really don’t know! Is it possible to locate where the files are stored on the iPhone and copy those files out? If it is I’d imagine you can put them on the sdcard in Android and it will be fine (just getting them off the iPhone might be the issue!)

  3. shadow says:

    so if i dont want any backup? how do i stop it? is it just i go to sdcard and delete whatsapp folder?

    i dont want any backup cause im giving my phone to my friend and i dont want him to see back all my old msgs =x if he/she ever try to backup

  4. Keiron says:

    Hi Shadow,

    Yes I think that should do the job or format the sdcard entirely and factory reset the phone (that’s what I’d do personally!)

  5. Eldon says:

    Can I do something similar with the Viber app on iPhone? The chat history was deleted..

    Thanks!

  6. Keiron says:

    Hi,

    I don’t believe so, this is best used when getting a new Android phone that uses WhatsApp as the messages are stored on the SD card (so I don’t even know if that works on iPhone).

    I did find this that says they don’t back them up to their servers:
    Thread

    Yes, unfortunately there is no way to restore the messages and call logs since we don’t keep our users’ chat history in our server (we care about Privacy).

  7. James says:

    Thank you so much for this!

  8. Chuchu777 says:

    You are the man. You saved me hours of googling !!!

  9. Michelle says:

    I accidentally press the wrong key to back up the whatsapp history. Which I dont want to do the backup. However, it said it has been back up in my SD card. I am using the Galaxy Note, but I dont have SD Card in my phone.
    So where it has been stored.

    Thank You.
    M

  10. David Crouch says:

    Does anyone know if this method works also if the phone number changes???

  11. Luis says:

    Tks!, This worked perfectly!

  12. Heverton says:

    Hi,

    How can I locate this directory (/sdcard/WhatsApp), on my iphone?

    Can I send my WhatsApp Chat History to my PC?

  13. Liew says:

    Hi,

    I am changing my phone to Samsung Galaxy Note and it does not have SD card, so, how am I going to backup my whatapps message from the old phone? Please help. Thanks

  14. Sam says:

    hi I have an android phone, and what’s app, but I deleted the chat that I need, how can I view the history with the one I deleted?! (Don’t know much about phones and things like this so try make it as clear as possible!) Hehe thanks :)

  15. Keiron says:

    Michelle & Liew – Does the Galaxy Note have a directory called sdcard in the root folder? I’m guessing might have to make it support certain apps? You might be able to manipulate that to make this work.

    David – It might do I suppose, but when you reinstall you’ll need to verify again – I don’t know if this might affect anything?

    Heverton – This is an Android guide, if you find out where it’s stored on the iPhone let me know and I’ll get it published here.

    Sam – If you want the chat back in WhatsApp (and a new backup hasn’t been created with the chat deleted) you could uninstall WhatsApp and reinstall it telling it to fetch the backup files as detailed in the post.

    You might be able to just view it in the backup directory, but I don’t know what format it would be in.

    AND finally if a new backup has been created it might have wiped out the backup with the chat already in!

    Sorry I can’t be more help!

  16. Yonas says:

    Much much grateful for the tips, it worked like a charm. Thank you thank you for saving me from the stress =)

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