Tech Support Cheat Sheet
via technoboria.com
Matt posted this over at Technoboria and I had to repost here it’s brilliant!
He makes a very good point:
Us computer types don’t know how to use every computer program in the world. What we are good at is working out how they are used based on a few simple rules.
I should have a poster put up in my cube sometimes with this on!!
I made this post from posterous, a new service I’m testing – let me know what you think!
Posted via web from keiron’s posterous<
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Thanks for the plug!
Good isn’t it. One of my team has a similar flowchart about what to do when something goes wrong. I’ll have to get it scanned and put it up.
.-= Matt´s last blog ..Tech Support Cheat Sheet =-.
[...] you got a kick out of yesterday's flowchart, I know Keiron did, here's another one. This one has been kicking around our office for years, there is a [...]
OK, I followed your advice, printed the flowchart and positioned it across my monitor – I think you won’t believe – all my problems are gone now
.-= Christine´s last blog ..Ratenkredit Rechner =-.